Help, Reserve Policies, & FAQ
Flash Tutorials:
Short 2-4 minute flash movies that walk you through the new system. Click on the Title to launch the tutorial.- For Faculty: Logging On, Creating a Class
- For Faculty: Cloning a Class
Cloning a class is very important! Students will only be able to see classes (and reserve items) that are active during the current semester. - For Faculty: Placing an Article on Reserve
- Coming Soon: Adding a Book, Student Registration & Use, and more!
Step-by-Step PDF Guides
For Faculty who have used the old system (ERROL): Returning Faculty Guide (PDF) 
- Creating an Account
- Viewing Imported Courses & Cloning Courses
- Creating New Classes & Adding Reserve Items
- Proxy Users & Usage Statistics
For Faculty who have never used course reserves: Getting Started (PDF)
- Logging On
- Creating a Class
- Adding Reserve Items (online or physical items)
If you need help logging in, please contact the UITS Help Desk at 274-HELP / 274-4357.
If you need help using the system after you log in, please contact the Reserves Desk for your respective library:
University Library
Phone: 274-0473 (Monday-Friday, 8:00 AM - 4:30 PM)
E-Mail: ereserve@iupui.eduHerron Art Library
Phone: 278-9484
E-Mail: herron@iupui.eduIUPU Columbus Library
Phone: 812-314-8703 (Monday-Friday, 8:00 AM - 4:30 PM)
E-Mail: colref@iupui.edu
Reserve Policies - Effective August 8, 2006
General Notes
- The University Library Course Reserves system is intended for last minute additions to the assigned class readings. Materials which are used repeatedly should be accessed through OnCourse or departmental servers.
- All requests for reserve items must be entered through the electronic course reserve system. The course reserve system is accessible from any computer with access to the internet using your IUPUI/IU network ID and password. As of August 8, 2006, we will no longer accept written reserve forms/requests.
- The library cannot accept "recommended reading" materials for reserves. Bibliographies of recommended readings will be placed on reserve instead.
- University Library will not pay royalties for making materials available on reserve in excess of fair use limits. The University Library will work with faculty members who wish to to request permissions for the use of copyrighted works in the electronic reserve system. Acceptance of these materials for reserves is dependent upon the department's written consent of the royalty payment. Please contact the University Counsel's office at 274-7460 for more information about fair use, copyright, and education.
Books, Audio/Visual, & Other Physical Items
- We can only place titles on reserve that are owned by University Library or supplied by the instructor. If you wish to place an item on reserve that is not owned by the library, we will attempt to purchase the item. Other libraries' books cannot be placed on reserve. This includes books from other IU Libraries.
- Only original media materials, or licensed copies with proof of permission, will be accepted for reserves.
- Electronic Books cannot be placed on reserve. Please instruct your students to search and view eBooks in IUCAT (http://www.iucat.iu.edu/).
- Instructors may place personal copies of books or A/V materials on reserve at their own risk. Lost/damaged items cannot be replaced by the library.
- Because all requests are now being entered through an online form, Library staff will now retrieve books and A/V materials from the shelves for use in course reserves.
Journal Articles & Book Chapters
- All journal articles and book chapters will be scanned and made available on the electronic reserve system. We do not have copies of articles/chapters available for checkout at the circulation desk.
- For each course, a maximum of two articles can be accepted for e-reserves from any single journal issue which is owned by any IU library.
- For each course, a maximum of one article can be accepted for e-reserves from any single journal issue which is not owned by any IU library.
- For requested materials from in-print or out-of-print books, no more than a single part/chapter or a maximum of 10% of a work, whichever is larger, will be scanned for e-reserves for a single course. Percentages are based upon the total number of pages in the volume.
- Requests for materials in excess of these limits will be referred to the the instructor / department for review / payment.
Student Paper Release Form (PDF)
University Library will only accept projects or other student works for print or electronic reserves if the student author signs this release form. This form must be submitted to the reserves staff before student works can be put on reserve.
This policy of the IUPUI University Library has been reviewed and approved by the Copyright Management Center and the Office of University Counsel.
For more information about these policies, please contact us:
| Karen Janke | John P. Cooper |
| Assistant Librarian | Circulation / Reserves Manager |
| Access Services Team Leader | (317) 274-0471 |
| (317) 274-5281 | fax: (317) 274-0492 |
| kjanke@iupui.edu | jpcooper@iupui.edu |
| IUPUI University Library, Access Services Team | |
| 755 West Michigan St. | |
| Indianapolis, IN 46202 | |
FAQ
Q: Do Students log on to the same site that Faculty Do?
A: Yes. Faculty accounts have different user privileges that allow them to create classes and add reserve items, but all users enter the system from the same site: http://reserves.ulib.iupui.edu/
Q: What address should I put in my syllabus?
A: http://reserves.ulib.iupui.edu/
Q: I just added some reserve items and/or cloned my class. Why does it say "0 items available, 10 total items" ?
A: In the new system, available refers to whether students can view the items. An item is submitted and in most cases must be processed by reserves staff before it is available. Additionally, if you set specific dates when the item can be viewed that differ from the default semester dates, it will not be visible until the timeframe you specify. Another reason could be that the semester has not yet started (or has ended).
Q: Why do I need to clone my class, and what happens if I don't?
A: Students are only able to view classes (and the materials on reserve for that class) for the current semester. Each semester has a beginning and
ending date. If you had a class in a previous semester, your students will
not be able to view course materials until you clone the class for the current semester. This allows us to better manage the materials that are on reserve.
Q: I'm a Mac user. When I use the Firefox browser, I get a strange error message about "You have chosen to open ares.dll" when I try to open a PDF file. What should I do?
A: For some unknown reason, Firefox and the new system do not get along.
Please use the Safari browser.
Q: I'm confused and don't know what to do. How can I get help?
A: We are here to help you Monday-Friday from 8am-4:30pm. Call us at 274-0473, or E-mail us at ereserve@iupui.edu. If you need urgent assistance outside this timeframe, the Reference desk may be able to help you navigate the system, but cannot answer specific questions about reserve items. The Reference desk contact information can be found on this site: http://www.ulib.iupui.edu/reference/home.html
Q: There are five professors in my department teaching the same class and using the same reserve materials. Do we all have to create separate classes and enter reserve materials?
A: Please contact us for special situations like this.
Q: A colleague used to teach a class and used the old system (ERROL), but now I¹m teaching it and want to use her materials for my course. What do I do?
A: Contact us and let us know the department, course number, and the other instructor's name. We can clone a class from one instructor to another.
Call us at 274-0473 or E-mail us at ereserve@iupui.edu
Q: I looked at one my classes that was imported from the old system (ERROL), and there are a lot of really old materials there that I don't want on reserve anymore. Why did that happen, and how can I get rid of them?
A: We imported everything from the old system, and you may see old
materials you no longer want on reserve. You may even see classes you no
longer teach. To delete a specific item, from the screen that lists all your classes, click on the class in question. You can delete individual items, or even the entire class. Both of these options are on the left hand menu under Instructor Tools.
Q: When and How will I know that my materials are available?
A: The new system should speed processing, but there still may be delays during the start of the semester, or if we are waiting for you to bring materials to the library. If you'd like to be notified when an item becomes available on reserve, you can sign up for an e-mail alert on the same page that lists the items on reserve for your class.